Online Security
At HeliosFX, we prioritize the safety and privacy of our clients’ data. Sophisticated security measures are in place to ensure the necessary safety to all transactions.
Helios FX uses the highest levels of data encryption on all websites and applications.
Our team of experts closely monitors online payments for any irregular activities and promptly responds to incidents.
We maintain a secure environment for executing transactions through our Helios FX Direct portal.
Passwords must meet specific complexity and length requirements.
Personal information updates and data requests are verified before any action is taken.
We provide a two-step verification option to enhance security.
Automated email confirmations are sent for account password changes.
We ensure GDPR compliance with the help of our Data Protection Officer and undergo regular external audits to safeguard our systems and data.
Measures to Take
To avoid potential fraud or scam attempts when using online banking and financial operations, follow these measures:
Beware of Phishing
Phishing is a common tactic used by fraudsters to obtain personal information by impersonating a trusted company through email. To avoid becoming a victim, never open attachments or click on links in suspicious emails. Scammers may also use similar email domains to official sources, but with spelling mistakes or improper formatting.
Another method is voice phishing and number spoofing to convince victims to disclose sensitive data. Always confirm the authenticity of such communication, even if it appears to be from a number you recognize.
Secure Browsing
When browsing online, ensure that the website has https:// and a secure padlock icon in the URL bar to confirm its authenticity. Be wary of website spoofing, in which a cloned legitimate website is used to collect customer information. This is often initiated through phishing emails or browser pop-up windows.
Avoid using public Wi-Fi and only use secure internet connections as public networks are more susceptible to hacking attempts. If using a shared computer, do not save login information and clear the cache and cookies after each session.
Viruses & Malware
Malware and viruses can compromise the security of your device and steal your identity or funds. Avoid downloading files or programs from unknown sources to reduce the risk.
Install anti-malware software on all devices and keep them updated. Ensure that your device’s operating system is updated with the latest security patches.
Protect Your Data!
Never disclose your passwords or sensitive account information to anyone, and avoid writing them down. Beware of any requests for account details or personal information such as your ID.
Helios FX and other reputable companies would never ask for such information, so consider any such requests or contacts to be suspicious.
Enhance Your Security!
Do not make it easy for fraudsters by having weak passwords or not changing them regularly. Create complex passwords by using a combination of symbols, numbers, upper and lowercase letters. Avoid using passwords that are easily guessable, such as family names, pets, or nicknames. Use unique passwords for each website and enable multi-factor authentication whenever possible.
Helios FX recommends taking these precautions to enhance your security and protect your personal information.
